Multiagency Resource Centers (MARCs)

A Multi-Agency Resource Center is a one-stop shop assistance center for disaster survivor information and service delivery. Standing up a MARC is an efficient way to deliver services to individuals and families affected by a disaster by bringing together multiple service providers in a single location and providing on-site assistance. When the MARC closes, unfinished casework is often transitioned to a Long-Term Recovery Committee (LTRC).

MARC Goals

· Community-centric and reflective of the conditions of the disaster event.

· Expedite individual, family and community recovery.

· Provide efficient, effective assistance to disaster survivors while maintaining the disaster survivors’ confidentiality and dignity.

· Minimize time and travel distance for those affected by the disaster.

· Facilitate the transition to long term recovery.

MARC Services

The types of assistance and services provided at a MARC are determined by participating agencies according to the community’s needs and available resources. These commonly include:

· Assistance locating temporary housing

· Information about the casework process, how to obtain assistance and referrals to other off-site services as available.

· Health and mental health services

· Distribution of bulk supplies

· A location that serves as a meeting place for families, friends and community members

Other common disaster survivor needs addressed in the MARC may include:

· Advocacy

· Documentation replacement

· Household goods

· Clothing

· Employment

· Mold remediation

· Debris removal

· Food /nutrition

· Repair and rebuild

· Transportation

· Emotional / spiritual care

Who’s at the MARC?

Lead Agency: The lead agency convenes the MARC, coordinates overall planning and operations and ensures necessary MARC functions and tasks are fulfilled.

Partner Agencies: Governmental, nongovernmental and private organizations, agencies or groups that have resources or services available and applicable to the disaster impacted individuals/communities.

If you are interested in forming a MARC in your area, please fill out this form.